1. Introduction
Welcome to Konglish ("we," "us," or "our"), a chatbot application that helps users learn Korean and English through conversation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using Konglish, you agree to this Privacy Policy.
2. Information We Collect
- Account Information: Email address, display name, unique user ID, and authentication details when you create an account (including via Google or Apple Sign-In).
- Chat Data: Text messages you send when conversing with our AI language tutor, including questions and practice conversations in Korean and English.
- Images: Photos you upload of text for translation or language practice, which are processed by our AI services.
- Usage Data: Total messages sent, last active date, subscription status, and platform (iOS or Android).
- Technical Data: Device information and app usage data to help us improve functionality.
3. How We Use Your Information
- Language Learning: To provide personalised Korean and English conversation practice and tutoring through our AI chatbot.
- Image Processing: To analyse photos of text you upload for translation and language learning purposes.
- Service Improvement: To analyse usage patterns and improve our language learning experience.
- Security: To verify your identity, prevent fraud, and protect the integrity of our service.
- Communications: To send you important updates about the app or changes to our services.
4. Data Sharing and Disclosure
- AI Service Providers: We share chat messages and images with Anthropic's Claude API to power our AI language tutor. This data is processed according to their privacy and security policies.
- Cloud Services: We use Firebase for authentication and Supabase for data storage, both of which maintain their own security and privacy standards.
- Analytics: We may use analytics providers to help us understand app usage and improve our services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
We do not sell your personal information to third parties.
5. Data Storage and Security
- Data Security: We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or alteration.
- Data Retention: We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
- International Transfer: Your information may be transferred to and processed in countries where data protection laws may differ from your own.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction or objection to certain processing activities
- Data portability
To exercise these rights or if you have questions about your data, please contact us at support@konglish.app.
7. Children's Privacy
Konglish is designed for language learners of all ages. For users under 16 years of age, we require parental consent before collecting and processing personal information. Parents or guardians can review, edit, or request deletion of their child's information by contacting us.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through the app or via email. Your continued use of Konglish after such modifications constitutes your acknowledgment of the modified Privacy Policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@konglish.app